There may be occasions during your career when patients, their relatives or colleagues, have reason to take issue with your attitude, performance or behaviour. This programme reminds you of your responsibilities in patient safety through the GMC recommendations, and also provides you with information in what happens when there is a complaint, either against you or against a member of your team. There is also the opportunity to consider the wider clinical governance framework and how you can use those elements to identify areas for quality improvement.
Please complete and return the application form, with either a deposit of £50 or a sworn statement to pay £50 in the event of non-attendance in order to book your place, to me at catherinerimmer@nhs.net