Cultural Dimensions and Communication

SAS Event Date: 
Tuesday, 5 October 2021 - 9:15am to 4:30pm
General Information: 

This workshop allows delegates to explore and understand the cultural differences and
diversity existing within the NHS. Using theorists such as Hofstede and Trompenaars, along
with research and comparisons of how healthcare staff are taught in the East versus the West
to broaden participants understanding. In today’s NHS, the patient has become far more
discerning and expectations have become higher. The aim of this workshop is to explore the
ways that culture affects perceptions, behaviours and communications.


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